Visana’s commitment to equal care for all

Visana Health is committed to using our services to directly address the health disparities within reproductive healthcare.Read on for more information regarding our commitment to providing accessible care for all.

Gendered language at Visana

We often use the terms “women” and “women’s health” in marketing and education materials to be as clear and understandable to the widest range of people possible, regardless of education level, English proficiency, or background. The terms “women’s health” “women’s healthcare” and “women’s health conditions” are used to describe our services, not to describe those we serve.

Why doesn’t Visana use gender neutral language?

We’ve had many conversations at Visana about utilizing gender-neutral language (i.e. individuals with uteruses, birthing people, those who give birth), however because of the scope of our services and the conditions we treat, we serve many individuals who have had hysterectomies and other surgeries. Many of our patients are not able to get pregnant, do not menstruate, do not have a uterus, or do not have ovaries.

Because we treat a wide range of conditions and often have to communicate our services to individuals with as few words as possible, we’ve landed on the terms “women’s healthcare” and “women’s health clinic” to describe ourselves.

We remain committed to ongoing discussions about how to best serve the diverse needs and experiences of our patients. Our language use is subject to change and evolve as we continue to engage in conversations with our patients and community.

We acknowledge that not all of the patients with the conditions we treat are women. We provide care for all individuals with gynecological conditions, regardless of gender identity.

We welcome trans, nonbinary, and gender-nonconforming patients and work with our patients to make sure they are affirmed and understood.

The impact of health disparities on reproductive health.

We are dedicated to addressing inequities in access and treatment and welcome feedback or suggestions from our patients and those we serve.

If you have questions or concerns regarding our commitment to providing care for all, please reach out to us at

Frequently Asked Questions

Do you provide healthcare for individuals assigned male at birth?

Click “Get Started” to access our medical questionnaire. We’ll ask you questions about your medical history and treatment goals and make sure you’re eligible for our services. Once you’ve completed your screener you’ll be directed to sign up for your intake visit with one of our clinicians.

After your intake visit, you’ll be connected to a care coordinator who will help you manage any follow-up appointments, tests, or in-person care.

Can you help me find a gender affirming provider?

Yes, this pilot offering is only available in 2022 to eligible School District of Palm Beach employees with UnitedHealthcare insurance and their enrolled dependents 18+. Our services are currently only available to residents of Florida.

Are your clinicians trained in culturally competent care?

If your care provider determines that in-person care, imaging, or labs are needed they’ll work with you 1-1 to connect you with an in-network provider, set you up with an appointment, send reminders, go over your test results, and determine next steps if necessary.